Collector: firstsource

Our mission is to consistently exceed the expectations of our clients as a diversified healthcare services organization. We strive to provide the highest standard of receivables solutions. Our product lines are specifically tailored to meet our clients' individual objectives, which enables us to produce specialized plans for reducing the A/R for their projects effectively and efficiently. Our belief has always been that we can achieve successful results while maintaining positive patient relationships.

Collector JOB DESCRIPTION:

Firstsource Solutions is seeking highly motivated individuals to work with patients by telephone to resolve their hospital account balances. Our professional staff offers assistance to patients with insurance denials, qualifying for charity programs, and scheduling payment arrangements. This is a call-center position applying customer service and negotiating skills to settle accounts. Other duties will be assigned by management. Must be willing to work some evenings.

• High school diploma or equivalent is required
• Must have excellent communication skills
• Must be computer literate
• Must be a self-starter who is able to work independently
• Customer Service experience a +
• Bilingual skills preferred
• Collections experience is required

Must be willing to work a flexible schedule from 8am-5pm, 4 days per week and 10am-7pm, 1 day per week (40 hours per week)

Firstsource is an Equal Opportunity Employer.

We offer a comprehensive benefit package that includes: Health, Life, Dental, Short/Long Term Disability, 401K and a Flexible Spending Account program.

Keywords: collections, patient accounts, patient accounting, healthcare, call center, doctor, physician, hospital, customer service, bilingual, Spanish, skip tracing, entry-level, retail, sales, buiness office, insurance, health care, etc.

To all applicants, please specify your location of interest.