Internet Appointment Setters/TeleMarketer (Bankston Ford ): AutoNation, Inc.
| Job ID | 62992 |
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| Company Name | AutoNation, Inc. |
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| Job Category | Sales; Transportation/Logistics |
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| Location | Arlington, TX |
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| Position Type | Full-Time, Employee |
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| Experience | 1-2 Years Experience |
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| Date Posted | November 6, 2009 (Reposted Nov 23) |
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| View AutoNation, Inc. profile and job listings |
 | | | | | We're AutoNation. America's largest auto retailer, representing 34 different brands, domestic, import and luxury, both on and off the web. We are driven to be the best, and we employ associates who share the same drive. Perhaps you're one of them. Whether you're looking for a fresh start, a new career, or maximizing your expertise in automotive retail, AutoNation puts you in control of your future. With over 250 dealerships in sixteen states, we offer virtually limitless growth and advancement possibilities. If you're self-motivated and looking for a challenging career in a fast-paced, fun environment, contact us today at www.autonationcareers.com to set up a personal interview and start the wheels in motion. | | |
| |  | | | Company:
AutoNation, Inc. Location:
Arlington, TX Status:
Full_Time Job Category:
Store-Sales | |  | | | Company:
AutoNation, Inc. Reference Code:
62992
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Internet Appointment Setters/TeleMarketer (Bankston Ford ) Description:
BANKSTON FORD ARLINGTON IS LOOKING FOR INTERNET APPOINTMENT SETTERS!!
We're looking for people who can make a difference because we believe that an innovative oriented team can accomplish anything!
Primary responsibilities include but are not limited to:
§ Answer all incoming phone calls according to script and schedule sales appointments
§ Enter all customer comments into Compass
§ Schedule follow-up contact if no appointment is made
§ Make outbound calls to schedule sales appointments
§ Confirm scheduled appointments
§ Post scheduled appointments on appointment board in BDC
§ Reschedule no-show customer appointments
§ Follow up with sales associates (non-internet) to determine if appointment was kept and what the outcome was. Schedule future contact as needed.
§ Generate letters, postcards, emails etc., according to lead age to automatically schedule follow-up reminders for next contact.
§ Contact customers based on current marketing initiatives
§ Notify sales managers when an appointment is scheduled
§ Listen and disposition sales calls into Daily Marketing Plan.
Required Experience:
Ideal candidates will have:
· Respond to E-Commerce leads according to AutoNation standards and set appointments
· Demonstrate an understanding that business is built on customer satisfaction, and being devoted to guaranteeing customer satisfaction
· Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
· Forecast goals at the beginning of each month
· Understand the dealerships inventory on a daily basis
· Introduce customers to the Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations
· Attend sales meetings and training sessions as scheduled
· Understand the terminology of the automobile business and keep abreast of technological changes in the product
· Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
· Adheres to all company policies, procedures and safety standards
o Proven track record of achieving or over-achieving goals
o Outstanding communication skills
o Professional appearance and work ethic
o Great attitude with a high-energy personality
o Superior customer service skills
o 2 or more years sales experience
o Proficient Computer Skills including e-mail, internet, etc.
Required Education:
o Associate's degree (A. A.) or equivalent from two-year college or technical school; or
o six months to one year related experience and/or training; or equivalent combination of education and experience.
Compensation:
We offer competitive pay, health, dental, life, and disability insurance, 401(k) program, paid vacation, Employee Vehicle Purchase Program, professional working environment, job specific training and fantastic advancement opportunities.
This is a commission sales postion**
Additional Comments:
Join AutoNation, ranked as one of America's Most Admired Companies for 4 consecutive years by Fortune Magazine, where your talent can make a difference. Become a part of an award winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. We are an equal opportunity employer and a drug free workplace.
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