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Senior Server Software Engineer: Shoretel, Inc.

Job IDServSW-SV
Company NameShoretel, Inc.
Job CategoryTechnology; Telecommunications
LocationSunnyvale, CA
Position TypeFull-Time, Employee
Experience10-15 Years Experience
Desired Education LevelBachelor of Science
Date PostedOctober 13, 2009

Design and development of distributed real-time multi-threaded server applications



ShoreTel Inc. is seeking a highly motivated software engineers to enhance our distributed call management platform. Candidates must have a passion for working on distributed architecture products.

The functions of the platform include distributed call control and routing, voice messaging, call center, and IVR. Candidates must have the ability to write software that will run in a system that supports 99.999% reliability. If that is the kind of challenge you like, then this is the place for you.

The versatility to learn and master new technologies is required. Candidates will be self-starters, have the ability to learn new applications and technologies quickly, and be proven developers with strong design, implementation, and debugging skills. Candidates will be key members of a small development team, working with other Senior Engineers and Product Management.

Many of our applications developed will utilize Microsoft’s TAPI and internally developed libraries to tightly integrate with ShoreTel’s Distributed architecture. Candidates will be responsible for definition, design and development of new features and services that will be integrated into our existing architecture.


Job qualifications:

Candidates must have a minimum of 10 years experience developing distributed real-time multi-threaded system applications.
Must have demonstrated ability to add new features to a large complex production code base.
Must have very strong experience in C/C++ development using standard coding practices such as STL and exception handling.
Distributed programming expertise using sockets over an unreliable network.
Strong Linux development background.

PREFERRED EXPERIENCE:
Experience with real-time call control, Networking, IVR, Speech Recognition, Call Centers or voice processing.
Experience with cross-platform development.
Experience with SQL and interfacing with databases.
Experience with CSTA or other call control protocol.
Experience with VoiceXML.

EDUCATION:

BS in Computer Science/Computer Engineering or a related field is required. Masters Degrees are preferred.
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