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Customer Support Engineer - UMTS Systems Engineer: Fusion Solutions Inc.

Job ID1877
Company NameFusion Solutions Inc.
Job CategoryTelecommunications; Technology
LocationDallas, TX • Richardson, TX
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelBachelor of Science
Date PostedOctober 23, 2009 (Reposted Nov 16)


Fusion Solutions Inc. a leading wireless telecom staffing and consulting services company has immediate opportunities available for experienced Technical Customer Service Engineers with the following skills and requirements:

Job Title: Systems Engineer - Customer Support Engineer

Market Locations: Dallas , Texas

Job Reference Code: 1877

Job Description:

Provide technical service services for network monitoring systems from corporate office or at the customer premises. Works closely with the customer to understand their mobile or fixed line networks and perform configuration of products as needed to ensure the system meets the customer's need and is functioning according to specifications.

Job Requirements:

Must have Geoprobe, UMTS UTRAN and IP Networking are required.

Must possess proven customer communication, interaction skills

Must have strong knowledge with telecom networks, protocols and architectures;

Able to integrate tests, administer and diagnose telecommunications hardware and software systems and peripherals for our customers’ facilities.

Configures and customizes system to customer’s specifications.

Provide technical assistance/troubleshooting and support for telecom systems (hardware & software). Able to work independently with little supervision.

Strong UNIX operating systems user skills (Solaris is preferred)

Experience using FTP to move files

Experience with Visual Editor (VI) for editing scripts

Bachelors degree is required

Fusion offers a highly competitive compensation and benefits; medical/dental/vision and 401k plan. www.fusionsolutionsinc.com

To Apply please forward your resume to attention Recruiting Department at e-mail: cm@fusionsolutionsinc.com






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