 Mailroom Associate Arlington, VA-90346 Description Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.
PBMS is part of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.
What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.
What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.
At PBMS, our first priority is our customers. They are our reason for being in business and we must work everyday to exceed their expectations. By understanding the customers needs and delivering quality results every time, PBMS employees keep customers satisfied every day.
PBMS is currently seeking Customer Service Associates who are customer service oriented and career-minded; and, who are able to work in a fast paced production environment.
Duties and Responsibilities:
- Verify and correct mail using available tools.
- Sort, deliver and pick-up mail and packages according to established time frames and service standards.
- Maintain all logs and reporting documentation as required.
- Perform start-up and operations of postage equipment.
- Assist with loading and unloading of deliveries as needed.
- Maintain shipping and receiving area as required.
- Receive and log all incoming items
- Keep manager or supervisor advised of associate or employee moves or requests, and other related matters.
- Coordinate special messenger services, airfreight, etc.
- Assist with security and monthly measurement reports as required.
- Perform all tasks, as needed, to prepare conference rooms per requests from customers or management
PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment.
With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.
PBMS offers a competitive salary and excellent benefits, time off from work with pay, recognition and reward programs, opportunity for advancement, and much more. This is a short-term position with Pitney Bowes, for a maximum of two years.
PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
Qualifications The successful job seeker must be able to demonstrate the following qualifications:
- Minimum of 1-year demonstrated knowledge and experience in a related functional area preferred.
- High school diploma or equivalent (GED) preferred
- Minimum of 1 year customer service related experience preferred
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Ability to meet employer's attendance policy
- Basic keyboarding and windows environment PC skills
- Lifting up to 55 pounds
- Significant walking and standing for long periods of time
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