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Customer Service Supervisor: East West Bank

Job ID356
Company NameEast West Bank
Job CategoryBanking/Mortgage
LocationLos Angeles, CA
Position TypeFull-Time, Employee
ExperienceUnspecified
Date PostedJuly 31, 2009 (Reposted Nov 17)

Come join the East West Bank family and experience the opportunity of being a part of the 2nd largest bank based in Los Angeles, serving the financial needs of businesses and individuals throughout California and the Pacific Rim. East West Bank has 71 branches throughout California and is committed to being your “Financial Bridge” through the highest standards of service and the "Pursuit of Excellence".
East West Bank offers employment for individuals seeking the opportunity to contribute to a successful, dynamic and rapidly growing publicly traded (NSDQ: EWBC) full service commercial bank. With East West Bank, you'll enjoy:


• Outstanding health care package
• Internal advancement opportunities
• Competitive compensation
• Matching 401K and much more



East West Bank offers competitive compensation and benefits packages. East West Bank is an Equal Opportunity Employer.

Position Description:

Responsibilities include:

• Assist the Branch Service Manager in daily operations, adhering to bank policy and procedures
• Support the sales process by expanding and retaining client relationships
• May require cross-selling, new accounts, wire transfers, and teller transactions.
• Assist in providing product training and referral training

Desired Skill Set:

This position requires in-depth knowledge of financial products, services, operations, policies and procedures. Minimum 5 years banking branch operations experience with minimum three years in a supervisory capacity. The right candidate must have excellent customer service, public relations, and verbal/written communication skills. Mandarin/Cantonese speaker hihly preferred. PC skills including Word and Excel are also required.




Apply Only at : East West Bank






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