Physiotherapy Associates has an Exciting Growth Opportunity for a Full-time Patient Services Manager in Germantown, MD!!!
Physiotherapy Associates, one of the nation’s largest and fastest growing physical therapy rehabilitation companies has an opening in our Germantown, MD clinic. The Patient Services Manager is the initial point of contact with patients and is the clerical support person for the office staff. This position is the liaison between clinic staff and patients and is responsible for being able to effectively and professionally communicate company policies, procedures and insurance information. The position is responsible for following all compliance, Medicare and HIPPA policies.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Answers phones, takes and relays messages in a professional and timely manner
- Schedules patients for services to assure their treatment goals are met. Calls to remind patients of appointment times as necessary to assure appointments are kept and assures missed appointments are rescheduled
- Communicates with patients clearly explaining the clinic’s practices for insurance, co-payments and scheduling
- Calls insurance companies before each patient’s first visit to verify their insurance coverage. Communicates with patients to explain what will or will not be covered
- Meets with patients on their first visit to assure all necessary paperwork is completed before treatment begins
- Collects patients co-payment each visit
- Stays current with all patient’s insurance authorizations and submits necessary paperwork for justification and extensions
- Performs other office support work for staff as needed
- Assures compliance with Federal/Medicare guidelines and company compliance policies
REGQUIREMENTS:
- High school Diploma or GED required
- Two-Three years experience in a medical office setting to include insurance billing and collections
SKILLS AND ABILITIES:
- Ability to communicate effectively and professionally with a wide variety of people
- Strong organizational skills with attention to detail and accuracy
- Good computer skills, to include Excel spreadsheets
- Ability to handle multiple tasks in a very busy environment
Apply for this exciting opportunity on-line at www.physiocorp.com or fax your resume to 267-321-1313. Please be sure to list the position and location that you are applying for.
Please, No Calls or Inquiries from Outside Recruiters
EEO M/F/D/V
APPLICATION INSTRUCTIONS
Please email your resume to 43917-JB--765@physiocorp.hrmdirect.com in MS Word, RTF, HTML, or ASCII text format. If you wish to enclose a cover letter, please include it in the body of your email message.
