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Customer Service Representative: Empire Personnel

Company NameEmpire Personnel
Job CategoryInsurance; Customer Service
LocationHouston, TX
Position TypeFull-Time, Temp-to-Employee
Salary$13 to $14 per hour
Experience1-2 Years Experience
Desired Education LevelHigh School
Date PostedOctober 20, 2009

****MANDATORY**** LIFE INSURANCE EXPERIENCE REQUIRED



Role

Our client in Northwest Houston is seeking a Customer Service Representative with 1-3 years experience in the Life Insurance Industry (required), preferably in Life Administration and Customer Service. 8AM-5PM Mon-Thurs. 8AM-2:30PM on Fridays!

Responsibilities

- Answering telephone inquiries from policyholders and agents, as well as written inquiries received in the office

- Reviewing policy plans and provisions to determine available options

- Processing requests for in-force policy illustrations

- Preparing duplicate contracts and/or policy certificates

- Processing non-forfeiture options and other policy changes

- Researching premium and loan inquiries

- Preparing written responses to other general policy holders

Our client is looking for someone that has a positive attitude and the desire to be a team member. This position requires someone that can adapt easily to changing priorities, that is dependable, and that is eager to learn.

This is a growing company that provides the opportunity to advance within the company.

Working hours are Monday - Thursday, 8am - 5pm. Friday 8AM-2:30PM

Candidates with Life Insurance experience only apply, please.




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