Absence Management Services Transition Director Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
The Absence Management Services Transition Director will be responsible for the overall development of the Absence Management services product including technology, staffing, and process design.
This position can be virtual.
May perform one or more of the following:
Manages people for programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs into a finished state
Plans and directs schedules as well as project budgets
Monitors the program/project from initiation through delivery, interfacing with customers or department personnel
Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints
Assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives
Directs the activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project
Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Provides guidance to subordinates within the latitude of established company policies.
Recommends changes to policies and establishes procedures that affect immediate organizations(s).
Plans and manages large-scale projects of significant complexity.
All other duties as assigned
Preferred Skills:
Bachelor’s Degree
PMI Certification a plus
Relevant experience in large, complex multi-discipline implementations
Relevant experience with Absence Management
Experience with product/ solution development and management
Experience working with off-shore resources
Knowledge of the Benefits Outsourcing industry
Deep knowledge of the relevant regulatory environment
Proven experience working with best practices
Demonstrated leadership qualities
Ability to communicate at high levels with internal and external customers
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 866-419-2226 .
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