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Client Account Manager- Waltham MA-90440: Pitney Bowes

Job ID90440
Company NamePitney Bowes
Job CategoryMarketing
LocationWaltham, MA
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Date PostedOctober 26, 2009 (Reposted Nov 17)

Job Title:
Client Account Manager- Waltham MA-90440

Location:
Waltham, MA

Category:
Marketing

Job ID:
90440

Client Account Manager- Waltham MA-90440

Description

$100MM+ high growth marketing services company seeks experienced Client Account Manager to deliver outstanding service to our partners by executing business-building direct marketing programs. Current client base includes many Fortune 100 companies. Position is based in Waltham, MA. Minimal travel required (approximately 10-15%).
CLIENT ACCOUNT MANAGER
$100MM+ high growth marketing services company seeks experienced client account manager to deliver outstanding service to our partners by executing business-building direct marketing programs. Current client base includes many Fortune 100 companies. Position is based in Waltham, MA. Minimal travel required (approximately 10-15%).
QUALITIES
The ideal candidate will be ...
  • Client-focused
  • Able to prioritize and meet deadlines in a fast paced environment
  • Strategic with regards to problem solving
  • Quantitative - comfortable manipulating raw data
  • Able to communicate effectively; both verbal and written
  • Well organized and detail oriented
  • Able to work with and influence others to achieve individual, team, and company goals
PRIMARY RESPONSIBILITIES
  • Serve as primary client contact; ensure highest level of customer service. Responsible for accurate and timely execution of all marketing programs as well as managing all client advertising deliverables.
  • Manage day-to-day client activity and serve as the liaison between client and all internal cross-functional groups (marketing, production, research, legal, and finance).
  • Partner with national sales directors to help achieve goals - e.g. gather research, lead the development of creative comps and analyze data for existing/potential clients, serve as a resource negotiated contract terms.
  • Assist in the evaluation of program performance, and provide insights and reports to sales and/or individual clients. Provide strategic value add to our existing clients by improving program performance.

Qualifications

EXPERIENCE
The ideal candidate will have 3+ years of account management experience working within an agency or direct marketing service company and will have had substantial experience in each of the following:
  • Advertising
  • ROI analysis
  • Promotion
  • Direct marketing
  • Sales support
  • Client Service in a direct client facing role (non Sales)
  • Negotiating contract and business terms with new clients
EDUCATION
Bachelor's degree required.







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