Company Description
We are one of the largest global suppliers of healthcare equipment, renowned for innovative products, services and solutions including diagnostic imaging systems, therapy equipment for treatment and electromedicine and IT solutions to optimize workflow and increase efficiency in the healthcare industry.
For more information please visit www.usa.siemens.com
Job Description
Description:
The System Analyst role is to deliver day to day issue resolution support to customers in the organization related to the use of Siemens INVISION Orders and Results, Siemens Net Access and Lifetime Clinical Record (LCR). This role is responsible for analyzing problems within the application, identifying root cause and delivering solutions to the customers. The role is also responsible for designing and delivering enhancements to the applications upon customer request.
Responsibilities:
analyze application problem events, determine root cause of problem and implement fixes to application problems
scope, design and implement customer's request for services for net new enhancements to the suite of applications
daily/weekly communication to key customer contacts related to problem or request for services events submitted to Information Technology
Position Requirements:
Bachelors degree required, preferred concentration in computer science or information systems, or direct working experience equivalent, in addition to 1-3 years minimum work experience in supporting clinical systems.
Experience / working knowledge of Siemens INVISION OAS Gold, INVISION Orders/Results, Net Access and Lifetime Clinical Record
Excellent written and oral communication skills
Excellent interpersonal skills and a positive attitude
Ability to multi-task and prioritize work assignments
Ability to present ideas in a business-friendly and user-friendly language
Highly self motivated and directed
Excellent analytical and problem-solving abilities
Very strong customer service focus
Experience in working in a team-oriented, collaborative environment
The selected candidate will work from his/her home office.
Direct Link to Apply
https://careers.peopleclick.com/careerscp/client_siemens/external/gateway.do?functionName=viewFromLink&jobPostId=293128&localeCode=en-us
