Operations Account Manager: Palm, Inc.
| Job ID | 4927 |
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| Company Name | Palm, Inc. |
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| Job Category | Manufacturing/Operations; Technology |
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| Location | Sunnyvale, CA |
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| Position Type | Full-Time, Employee |
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| Experience | 5-10 Years Experience |
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| Date Posted | October 23, 2009 (Reposted Nov 16) |
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| View Palm, Inc. profile and job listings |
 |  Learn more about Palm View All Palm Opportunities | | About Us:
Palm, Inc. is the leader in handheld computing and communications solutions. We are seeking highly talented individuals to help shape and lead the next generation of handhelds, mobile managers and smartphones.
Are you searching for a fulfilling career that will revolutionize the way our customers do business? Are you ready to affect change in the next generation of mobile computing and telephony? If so, apply for one of our exciting positions by visiting http://www.palm.com/jobs and entering the job title in the Keyword Search field. Applications received in any other format may not be reviewed.
We offer competitive salaries and an excellent benefits package. For more information on Palm, go to http://www.palm.com.
Palm, Inc. is committed to diversity. We are an Equal Opportunity Employer. | |
| | -Develop customer-specific supply chain roadmaps (CPFR, network, metrics, lifecycle, channel)
-Negotiate key operational terms with our customers.
-Collaborate with Sales and Marketing to develop a high quality demand forecast which is used in our Demand Supply Balancing process
-Communicate commitments to our Customers in line with our supply capabilities
-Manage product lifecycle models that will give a framework to the forecasting process for each element of the cycle (launch, sustaining EOL, etc)
-Work with Sales and Marketing to shape demand based on inventory positions where needed
-Work with Customers, Sales & Marketing to heavily influence and measure customer Channel strategies
-Drive customer requirements into Global Operations
-Manage product transitions to secure the right quantity for launch, realize optimal cost curves and minimize obsolescence
-Manage and coordinate Customer First Article Inspection (FAI) plans and activities
-Manage key performance indicators to match customer and business goals
-Interact with Carrier directly on Operations issues/questions leading up to launch
-Coordinate all launch quantities and ramp plans with the Carrier and Sales.
Qualifications:
-Bachelor’s degree in Business, Supply Chain, or related field.
-7+ years of account management or supply chain management experience with proficiency in supply chain concepts.
-Customer oriented problem solver
-Organized
-Ability to lead and manage a virtual team
Handles adversity and ambiguity well
-Ability to drive projects to completion by coordinating efforts across the team
-Prior relationship-management experience and interpersonal communication skills,
-Ability to interact with Sales, Marketing, Engineering groups, and Operations Leadership
-Employs a high level of energy and initiative to explore, conceptualize and implement new procedures and processes
-Strong verbal and written communication skills 
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