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Overview:
Assistant Manager Opportunity!
Juicy Couture, founded in 1996 by Gela Nash-Taylor and Pamela Skaist-Levy, has evolved into a multimillion-dollar lifestyle brand, recognized around the world as the leading contemporary brand of casual lifestyle clothing. Originally known for the tracksuit, Juicy Couture has expanded to include womens and girls ready-to-wear apparel, shoes, swimwear, timepieces, handbags, jewelry, eyewear, and fragrance. Juicy also offers baby gear and a wide array of doggie accessories for the savvy puppy. In 2009, Juicy introduced a new collection called "Bird," created for the girl whose personality is evidenced through her cutting edge sense of style. Juicy Couture currently operates 61 stand-alone retail locations across the U.S., including flagships on Rodeo Drive in Beverly Hills and Fifth Avenue in New York, and is set to expand to 66 stores domestically the end of 2009. Internationally, Juicy Couture retail locations can be found in Italy, Japan, Hong Kong, China, Malaysia and the United Arab Emirates (Dubai). In 2009, a new flagship retail location will open in London on Bruton Street and 10 new stores will open in Asia, totaling 27 retail locations overseas. Juicy is also carried at leading department and specialty stores worldwide.
Responsibilities:
Essential Functions:
• Understands the business of fashion and retail brands and is able to work with levers and KPI's to drive business performance
• Leads and inspires by example, regularly encourages bold solutions and celebrates the success of others
• Is innovative at looking for ways to maximize the brand and business.
• Cultivates an environment that embraces and encourages different points of view
• Provides service that excites and captivates the customer, offering an abundance of magical, whimsical and unforgettable experiences
• Seeks ways to build relationships with customers to create regular Juicy clients and develop associates to build relationships
Major Responsibilities:
Sales and Service:
• Exemplify the highest level of customer service standards while providing a friendly and enthusiastic environment to all customers and clients
• In partnership with the General Manager and/or Store Manager, ensure store meets or exceeds sales goals
• Maintain presence through effective floor sales leadership ensuring staff coverage in all areas of the store
• Respects and deals fairly with employees, vendors and customers as a representative of the company and the brands
• Maintain knowledge of, and adhere to all company incentives, promotions and events
Operations:
• Maintain the visual and operational standards of the store and company at all times, and replenish sizes and quantity of merchandise on the floor
• Train and motivate all associates through the brand programs in sales, customer service and product knowledge
• Ensure brand standards are met from a merchandise and visual standard perspective as well as maintenance of physical plant
• In partnership with General Manager and/or Store Manager, manage store operating procedures (Inventory procedures, cash and media controls) to minimize store losses
Team Responsibilities:
• Plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals
• In partnership with General Manager/Store Manager, recruit, interview and select qualified candidates to build a talent pool to achieve current succession plan goals and store census needs
• Help deter loss prevention and minimize loss by following company guidelines and procedures by offering excellent customer service
• Adhere to all company policies and procedures
Qualifications:
Skills and Knowledge & Experience:
• Bachelor's Degree preferred
• 2-4 years retail management experience, specialty in a clienteling environment
• 2-4 years customer service experience
• Fashion product knowledge
• Effective communication, organization and leadership skills
Physical Requirement:
• Ability to lift and mobilize items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
• Ability to be mobile on the sales floor and store for extended periods of time in a fast paced environment
• Proven ability to work with retailing operating systems, and handle PC and scanning equipment
• Proven ability to handle and place merchandise
* Job responsibilities and functions are not limited to the above. We as Juicy employees must always ensure that all functions of our position are represented with the highest level of professionalism, responsibility and fun.
**APPLY ONLINE AT: JOBS.JUICYCOUTURE.COM**
Experience our Brand, Watch our Video at: www.runwayofopportunity.com
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