Cook: La Playa Beach & Golf Resort

1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

3. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

4. Maintain positive guest relations at all times.

5. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.

6. Resolve guest complaints, ensuring guest satisfaction.

7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

8. Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements.

9. Meet with Head Cook/Sous Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance.

10. Opening Shift - Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins); secure keys.

11. Complete opening duties:

a) Set up work station with required mis en place, tools, equipment and supplies.

b) Inspect the cleanliness and working condition of all tools, equipment and supplies.

c) Check production schedule and pars.

d) Establish priority items for the day.

e) Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks.

f) Transport supplies from the Storeroom and stock in designated areas.

12. Start prep work on items needed for the particular menu of the day.