Job Title: Deli/Bakery Sales Manager - Food Lion
Job Location:
Job Duties:
Ensure that Food Lion service standards are met. Responsible for sales, profits and associates of the Deli/Bakery Department. Responsible for maintaining standards according to the Deli/Bakery Standard Practice Manual, maximizing sales by providing extraordinary customer service and minimizing shrink through proper utilization of Standard Practices. Serve as a role model for customer service and other vital behaviors, and instill this value in all associates. Manage store Deli/Bakery Department. Directly responsible for supervision of Deli/Bakery Associates, Bakers, Cooks and Cake Decorators. Accountable for the profitability of the store Deli/Bakery Department. Effectively maintain department operating figures, gross profit, shrink, wage percent and supply cost to Food Lion standards. Develop and maintain a friendly selling approach to customers by all Deli/Bakery associates. Engage and interact with customers to create a positive shopping experience. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with Food Lion policy. Ensure that all merchandise is properly rotated at all times. Maintain a clean and sanitary department at all times. Develop and maintain a competent, enthusiastic and courteous department organization through training, supervision, delegation of responsibilities and follows-up on work assignments. Take inventory of department merchandise as needed and conducts he physical inventory of all product on hand each period. Know how to effectively use the In-Store Computer and scan system. Ensure proper maintenance, care and use of all Deli/Bakery Department equipment and property. Find more efficient ways to do the job and seek to reduce costs and improve labor productivity. Due to scheduling or heavy flow of customers, will need to perform duties of a Deli/Bakery Associate from time to time. Understand, follow and teach all pertinent Food Safety guidelines, procedures and requirements. Provide ongoing performance management training and conduct timely formal performance appraisals for direct reports. Train and supervise all associates in the Deli/Bakery Department. Continually review current Standard Practices to ensure proper Standard Practice execution. Adhere to all company guidelines, policies and standard practices. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies
