Summary: Develop, negotiate and
finalize student financial plans consistent with financial planning policies
and procedures and with Federal/State regulations for awarding aid. Work
closely with new, continuing and re-entry students and their families to ensure
the plan and re-plan continue to best meet the families’ needs. Counsel
students on all acceptances and other matters related directly to the student
financial plan. Incumbent must assure that the EDMC philosophy: quality
services to clients; development, growth, involvement, and recognition of employees;
sound economic principles; and environment which is conducive to innovation,
positive thinking and expansion - is considered in carrying out the duties and
responsibilities of this position.
Key Job Elements:
- Work cohesively with ADA’s or
Admissions Coordinators in order to facilitate outstanding service to
prospective students and their parents.
- Maintain 100% Planning Load.
Create Plans and explain the Plan and the student’s/parent’s rights and
responsibilities for each aid source. Negotiate Payment Plans. Able to
develop Student Financial Plans in concert with Institute procedures and
knowledge of Federal regulations.
- Assist students/parents with
the completion of the FAFSA. Enter the FAFSA electronically and review the
resulting ISIR. Assign the appropriate budget to a student and package the
student (award their aid) as well as ensure that aid is paid to students’
accounts in a timely manner.
- Responsible for complete and
accurate files and paperwork, certify loan applications, and complete
Basic Verification/QA and C Code Requirements.
- Demonstrate proficiency in
timely collections: -90% aid paid consistently by end of 5th week of term
and 98% by end of 8th week of term.
- Maintain consistently clean
files shown through Training Assessments for Compliance with Federal/State
regulations, school policies and procedures. -Less than a 10% comment rate
per term and less than a 5% potential liability rate for the year.
- Complete the appropriate
training modules within 30 days of the new or revised module becoming
available.
- Other duties as assigned
Reports To: Director, Student
Financial Services
Supervises: None
Interacts With: Other members of
the student accounts team as well as students, and the admissions and
registration departments.
Job Requirements (Knowledge, Skills and Abilities):
- Knowledge:
a) Bachelor’s degree in a related field preferred.
b) Previous experience working with and technical knowldge of student
financial aid programs.
c) Knowledge of Federal, State, or commercial loan packages.
- Skills:
a) Excellent written and verbal communication skills.
b) Strong interpersonal skills with both faculty and student populations.
c) Superior organizational and problem resolution skills.
d) Strong basic computer software (MS Office) skills as well as exposure
to more concentrated financial aid/EDE software programs such as Banner.
- Abilities:
a) Ability to read, comprehend, and comply with federal and state laws,
regulations, and policies pertaining to the provision of student financial
aid.
b) Ability to interact effectively as a member of a team and work
collaboratively with other departments.
c) Ability to listen to customers (e.g. students, staff, etc.) and to
understand and respond positively to their requests
d) Ability to work without close supervision and to set one’s own
priorities and work schedule
Environment: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions. The term "qualified
individual with a disability" means an individual with a disability who,
with or without reasonable accommodation, can perform the essential functions
of the position.
While performing the duties of this job, the employee is regularly required to
communicate professionally in person, over the telephone, through email and
other electronic means, move about the office or school, handle various types
of media and equipment, and visually or otherwise identify, observe and assess.
The employee is occasionally required to lift up to 10 pounds unless otherwise
specified in the job description.
Notice
The intent of this job description is to provide a representative and level of
the types of duties and responsibilities that will be required of positions
given this title and shall not be construed as a declaration of the total of
the specific duties and responsibilities of any particular position. Employees
may be directed to perform job-related tasks other than those specifically
presented in this description.
Education Management LLC is an Equal Opportunity Employer and embraces
diversity as a critical step in ensuring employee, student and graduate
success. We are committed to building and developing a diverse environment
where a variety of ideas, cultures and perspectives can thrive.
