Searching for Sale Manager with Speciality Benefits experience
Helping make health care for Californians easy, accessible and reasonably priced
is a great calling. Knowing that your company has channeled over $100 million
back into California communities and will continue to do so is flat out
uplifting. Join the hardest working, not-for-profit health plan in California
and be part of the solution.
The Sales Development Manager will develop and implement strategies to retain
and grow individual/family and small group membership of specialty products
(dental, vision, life) to new and existing medical customers and new and
existing non-medical customers. This position may be located in Blue Shield's
San Francisco, El Dorado Hills, Woodland Hills, El Segundo, or Costa Mesa
office.
Responsibilities:
Operating Income
Support the Specialty Benefits Sales Director by taking responsibility for
achieving new sales and retention goals, in support of meeting operating income
targets.
New Sales and Retention
Develop and implement sales strategies, business plans, and distribution
development plans to meet/exceed annual product membership targets including new
sales, retention and in-group growth. Distribution Establish and maintain
relationships with new and existing individual/family and small group
distribution partners including: Blue Shield Medical sales representatives,
producers, consultants, general agents and new and prospective clients. Internal
management Coordinate proposal responses among BSC internal partners from
product, marketing and underwriting to respond to requests for new and renewal
business.
Participate in implementation of larger groups in concert with operations teams.
Service Train service teams on best practices to address administration issues.
Facilitate and respond to escalated service issues.
Stay informed of service issues and resolution progress for key accounts and the
distribution channels that serve these accounts.
Competitive Intelligence
Develop and maintain competitive intelligence on all product lines within the
individual/family and small group market segment.
Actively solicit information on competitive product design, pricing and programs
of target competitors.
Develop tools to communicate competitive positioning to distribution.
Training Lead projects that develop the skills and motivation of Blue Shield
medical sales representatives, producers, consultants and general agents to
increase sales of dental, vision, and life products.
Track performance of individual sales representatives and develop interventions
when necessary. Represent the individual/family and small group line of business
on various sales initiatives and at medical sales team meetings.
Marketing
Collaborate on the development and analysis of sales contests and marketing
programs for sales representatives and brokers. Participate on teams to develop
new programs, products, collateral and services.
Travel within California (approximately 25%)
Required Experience:
Bachelor's degree and five years' related experience and/or training; or
equivalent combination of education and experience. Comprehensive knowledge of
the health care industry and related benefit products and services. Must have
excellent communication and problem solving skills.
Knowledge encompasses entire scope of concepts, practices and procedures in
account management.
Provides immediate supervision to a unit or group of employees assigning tasks
and checking work at frequent intervals.
Has full management responsibility for staff (i.e. salary actions, promotions,
performance reviews, and disciplinary matters) in accordance with the
organization's policies and applicable laws. This includes selection and
performance management. In some cases, may manage a function without direct
subordinates.
Monitors on-going performance and communicates expectations and results.
Provides developmental and training opportunities for team members.
Identifies staffing needs and objectives.
Excellent presentation skills. Demonstrated ability to direct staff and to
interact with all departments within the organization.
Desired Experience:
Demonstrated experience making presentations to health plan distribution
channels and/or customer teams in individual/family and small groups.
Excellent skills building customer relationships and influencing others,
including team members functioning in a matrix organization.
Passionate about managing customer relationships including individual/family and
small groups and the producers, consultants and general agents who sell to them.
Excellent follow-up, planning, and organization skills with a penchant for
meeting deadlines. Good computer and related software skills (including all
components of Microsoft Office) Team player with a cooperative attitude toward
doing what’s best for the customer.
Comfortable playing a supportive, but critical, role on large teams. Good
analytical and problem solving skills Experience managing individual/family
accounts and small groups in the healthcare industry a plus. Individual and
small group underwriting experience a plus.
If you are interested in applying to the Sales Development role, Please
APPLY HERE NOW
Blue Shield of California is an Equal Opportunity Employer.
