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Operations Manager: Vitel Communications

Company NameVitel Communications
Job CategoryManufacturing/Operations; Telecommunications
LocationBaltimore, MD
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Desired Education LevelBachelor's degree
Date PostedNovember 2, 2009

A. POSITION SUMMARY:

Directs and coordinates activities of operations department to obtain optimum use of equipment, facilities, and personnel performing duties personally or through subordinate supervisors. Interfaces with customer to build and maintain relationships.

B. MAJOR DUTIES/RESPONSIBILITIES:

  1. Successfully manage the profit and loss of an organization that generates $1M-$4M in revenue. Establish operations standards for cost control, waste reduction, quality, safety, and complete and on-time delivery. Oversee operations budget to ensure compliance with organizational expenditure requirements. Ensure compliance with state and federal regulations. (30%)
  2. Recruits, develops, manages and retains a supervisory team capable of carrying out needed operations strategies and improving employee relations. Oversee the performance management and Quality First initiatives and ensure they are integrated into the organization’s culture. Provide leadership through a 6-12 month planning cycle. (30%)
  3. Put proper business controls in place to prevent problems before they occur. Provide direction for problem resolution to facilitate faster improvements and improved working relationships. (10%)
  4. Direct the asset (ie. uniforms, equipment, tools, etc.) management and recovery functions. (10%)
  5. Establish and direct implement policies in the areas of materials usage, shipping and receiving, capacity planning, production scheduling, safety, customer satisfaction, employee relations and performance measures. (10%)
  6. Recommend and implement strategic changes in operations strategy. (5%)
  7. Perform other related duties as assigned. (5%)

C. ORGANIZATIONAL RELATIONSHIPS:

Supervisor Title:

VP, Operations

No. of Subordinates:

2 - 6

Subordinate Title(s):

Installation Supervisors, Trainer, Quality Control Inspectors, Fleet, Asset & Safety Manager

Internal Contacts:

All Operations personnel, Human Resources, Finance

External Contacts:

Vendors, Client Companies

  1. MINIMUM/PREFERRED REQUIREMENTS:

Education:

Bachelor degree or equivalent experience

Experience:

o 3-5 years operations experience including

o 1-3 years supervisory experience &

o Backgroung in the cable or a comparable industry preferred

Licenses/Certifications:

Valid drivers license that meets safety standards

Additional Skills/Knowledge:

o Working knowledge of Microsoft Office programs

o Ability to demonstrate excellent leadership skills to get results through others

o Excellent written and verbal communication skills

o Strong follow through habits

  1. PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS:

o Warehouse/Garage environment

In order to apply for this position, you must complete an online application via this

link: https://www5.recruitingcenter.net/Clients/JNetCommunications/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=10018&esid=az

No resumes will be considered unless the online application is completed.




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